Consent to Release Version 1.0
Electronic Funds Transfer (EFT) Authorization for Claim Payments Version 1.0
Guide to Applying for Freezing of Hours Version 1.0
Guide to Applying for Weekly Disability Benefits Version 2020
Health Spending Account Claim Form Version 1.0
Pre-Determination - Hospital Bed Assessment Form Version 2017
Pre-Determination - Knee Brace Version 2017
Pre-Determination - Nursing Care Assessment Form Version 2017
Pre-Determination - Oxygen Concentrator Assessment Form Version 2017
Pre-Determination - Wheelchair Assessment Form Version 2017
Prescription Drug Special Authorization Request Form Version 1.0
Consent to Release Version 1.0
Electronic Funds Transfer (EFT) Authorization for Claim Payments Version 1.0
Guide to Applying for Freezing of Hours Version 1.0
Guide to Applying for Weekly Disability Benefits Version 2020
Health Spending Account Claim Form Version 1.0
Pre-Determination - Hospital Bed Assessment Form Version 2017
Pre-Determination - Knee Brace Version 2017
Pre-Determination - Nursing Care Assessment Form Version 2017
Pre-Determination - Oxygen Concentrator Assessment Form Version 2017
Pre-Determination - Wheelchair Assessment Form Version 2017
Prescription Drug Special Authorization Request Form Version 1.0
To members affected by the BC, AB or MB wildfires
May 16, 2024
Overview
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In response to the ongoing wildfires in British Columbia, Alberta and Manitoba, TELUS Health will extend the allowance of early refills for plan members who have lost their medications as a result of these fires.
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Although it is TELUS Health’s policy not to allow replacement claims online, we will allow early refills that are replacing lost medications until June 16, 2024.
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A fax notification will be sent to all pharmacy providers in BC, Alberta, and Manitoba advising of this exception.
Expected impact
Scenario: Response Code – “Refill Too Soon”
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Patient is replacing lost medication due to wildfire
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Pharmacy to proceed with adjudication:
1. Add intervention code “UI – Consulted other source. Filled RX as written”
2. Document on hard copy or notes “Replacement due to BC or AB or MB wildfires” for reference
A fax notification will be sent to all pharmacy providers in BC, Alberta, and Manitoba advising of this exception.